PRIVACY POLICY FOR COFFEECATSANDCUSSWORDS.COM
1. Introduction
At Coffee Cats and Cuss Words (“we,” “us,” or “our”), accessible at coffeecatsandcusswords.com, we value and respect the privacy of our users (“you,” “your,” “user”). This Privacy Policy outlines our commitment to protecting your personal data and ensuring transparency concerning how we collect, use, disclose, and safeguard your information. We adhere to the highest standards of data protection and privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of coffeecatsandcusswords.com and related services. We act as the Data Controller for the purposes of this Policy. As the Data Controller, Coffee Cats and Cuss Words is responsible for the collection, management, and processing of your personal data.
If you have any questions about the processing of your personal data, you can contact us at: [email protected].
3. Categories of Data Processed
We collect and process various categories of personal data either directly from you, through your interactions with our website, or from third-party service providers:
a. Usage Data
Includes information on how you use and interact with coffeecatsandcusswords.com, such as Internet Protocol (IP) address, browser type and version, pages visited, date and time of visit, referring websites, and session identifiers.
b. Account Data
Includes personal identifiers provided by you when you register or place an order, including your name, mailing address, email address, and phone number.
c. Profile Data
Includes information relating to your preferences, interests, feedback, website activity history, and prior interactions or purchases.
d. Communication Data
Includes records of your communications with us, such as support requests, inquiries, messages sent through forms, and customer service contact history.
e. Technical Data
Includes device information, operating system, browser settings, system configurations, and other technical identifiers such as device ID and geolocation (if enabled).
f. Transaction Data
Includes details about payments made through our site, including billing address, order content, timestamps, delivery information, and partial payment method data (we do not store or process full card details).
g. Preference Data
Includes your preferences in receiving marketing materials from us, your communication preferences, and declared interests in specific products or services.
4. Legal Bases for Processing
We process your personal data only where we have a lawful basis to do so. Depending on the context, our legal bases may include:
– Consent: When you provide consent for specific processing activities, such as receiving newsletters or targeted marketing.
– Contractual Necessity: To enter into or fulfill the contract you initiate with us, such as processing orders or providing customer support.
– Legitimate Interest: Where we process data necessary for our legitimate business interests, such as website functionality, analytics, detecting fraudulent activity, or improving user experience—provided such interests do not override your data protection rights.
– Legal Obligation: When processing is required to comply with a legal or regulatory obligation.
5. Your Rights
We are committed to ensuring that your rights concerning personal data are respected and protected. Your rights include:
– Right of Access – You may request details about the personal data we hold about you.
– Right to Rectification – You have the right to request correction of any incorrect or incomplete personal data.
– Right to Erasure – Under certain circumstances, you may request deletion of your personal data.
– Right to Restrict Processing – You may ask us to limit the processing of your personal data in certain situations.
– Right to Data Portability – You have the right to receive your data in a structured, commonly used, and machine-readable format and, where feasible, to transmit that data to another controller.
– Right to Object – You may object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent – Where processing is based on consent, you may withdraw your consent at any time.
To exercise your rights, please contact us at [email protected]. We will respond in accordance with applicable data protection laws.
6. Security Measures
We have implemented appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to:
– Secure Socket Layer (SSL) encryption technologies
– Access controls and authentication protocols
– Regular security audits and backups
– Employee data protection training and confidentiality obligations
– Segregation of duties and roles to minimize risk
While no data transmission or storage can be guaranteed to be 100% secure, we are committed to maintaining robust security for your data.
7. International Transfers
Your personal data may be transferred, stored, or processed outside your jurisdiction, including in countries that may not provide the same level of data protection. Where such international transfers occur, we ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses approved by the European Commission, and compliance with relevant regional data protection requirements.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including the fulfilment of contractual obligations, compliance with legal requirements, resolution of disputes, and enforcement of our legal agreements and policies.
– Usage Data: Retained for 12 months for analytics and system optimization.
– Account and Profile Data: Retained as long as your account remains active or as required by law (typically 7 years for financial records).
– Communication and Technical Data: Retained for up to 3 years for quality assurance and support consistency.
– Transaction Data: Retained for at least 7 years to comply with accountancy and tax obligations.
– Preference Data: Retained until consent is withdrawn or after 3 years of user inactivity.
9. Cookie Policy
Coffeecatsandcusswords.com uses cookies and similar technologies to enhance user experience, ensure functionality, and analyze site performance. Categories of cookies include:
– Essential Cookies: Necessary for website operation and core functionality.
– Functional Cookies: Enhance user experience by remembering preferences.
– Analytics Cookies: Help us understand user behavior and site interaction in order to improve performance.
– Performance Cookies: Monitor uptime, service availability, and load speeds.
10. Cookie Management and Compliance
You are provided with clear options to accept, reject, or manage cookie settings via our Cookie Consent Banner upon your first visit. You can modify or revoke your consent at any time through our cookie settings interface or your browser settings. We ensure compliance with GDPR and CCPA consent requirements by obtaining affirmative, informed consent prior to deploying non-essential cookies.
Under the CCPA, California residents may request information about categories of personal information collected, the source of collection, the purpose for collection, and third-party disclosures. We honor all such data access and deletion requests in accordance with CCPA guidelines.
11. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected data from a child without verified parental consent, we will take appropriate steps to delete such information. If you believe a child has submitted personal data to us, please contact us at [email protected].
12. Policy Updates & User Notifications
We reserve the right to revise this Privacy Policy from time to time in response to legal, regulatory, or operational requirements. Material changes will be communicated to users by appropriate means, including via updates to coffeecatsandcusswords.com. Continued access and use of our services after any changes will constitute your acceptance of the updated Policy.
13. Contact Information
For any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
We take privacy seriously and are dedicated to maintaining full compliance with applicable laws, fostering transparency, and protecting your personal information with the utmost care.